Skip to main content
Himalayan peaks above the Khumbu valley

Kathmandu since 2011

A trekking company that answers the phone

HighPass Holidays began with two guides and one route. Fourteen years on we run treks across five Himalayan regions and holidays to forty-two countries, and the thing we are still most careful about is the same one: getting people up high slowly enough that they enjoy it.

We are a licensed trekking agency registered with Nepal's Department of Tourism, and members of TAAN, the NMA and NATTA. Our office is in Thamel, about ten minutes from the permit counters we visit most weeks, which is less romantic than it sounds and more useful than it looks.

Almost every guide on our roster grew up in the region they lead in. That is not a marketing line about authenticity — it is a safety argument. Someone who has walked a valley since childhood reads the weather, the snowpack and the mood of a group differently from someone working a route for the first time.

The outbound side of the business grew out of the same clients asking us to book the rest of their travel. We took it on because we were already doing the difficult parts — visas out of Kathmandu, connections through Delhi and Doha, and the awkward question of what a package actually excludes.

What we try to be consistent about is publishing the uncomfortable detail before you pay rather than after. Lukla flights get cancelled. Teahouse rooms above four thousand metres are unheated. A twelve-day, six-country coach tour will spend four of those days moving. None of that stops people booking; being surprised by it does.

Years operating
14Years operating
Travellers guided
62k+Travellers guided
Trekking routes
13Trekking routes
Itineraries in the catalogue
18Itineraries in the catalogue
Destinations covered
12Destinations covered
Travellers who rebook
41%Travellers who rebook

The team

Ask for someone by name

Six planners. Each one owns their regions rather than working from a script, and each one is reachable while you are travelling.

Pemba Sherpa

Head of Mountain Operations

Grew up in Khumjung and has walked the Khumbu trails since he was a teenager. Pemba writes our acclimatisation profiles, trains the guide team in altitude first aid, and has the final call on whether a group goes higher.

Years planning
18
Languages
Nepali, Sherpa, English, Hindi
Plans
Everest RegionGokyoHigh-altitude safety

Sujata Rai

Senior Trek Planner

Plans the Annapurna and Langtang programmes and walks at least three of them herself each season. Sujata is the person who will tell you honestly that a five-day trek suits your dates better than the eleven-day one you asked about.

Years planning
12
Languages
Nepali, English, German
Plans
Annapurna RegionLangtangManaslu

Bikash Thapa

Outbound Manager — Europe & Visas

Has prepared several thousand Schengen and UK applications out of Kathmandu. Bikash tracks appointment availability weekly and is blunt about how far ahead you need to start — usually further than people expect.

Years planning
14
Languages
Nepali, English, Hindi
Plans
Schengen documentationEuropeUnited Kingdom

Anjali Gurung

Honeymoon & Leisure Specialist

Builds the honeymoon and beach programmes, and knows which resorts genuinely deliver a private villa experience and which just advertise one. She inspects properties in person before we sell them.

Years planning
9
Languages
Nepali, English, Hindi, Thai
Plans
MaldivesBaliThailandMauritius

Dawa Lama

Pilgrimage Programme Lead

Has led more than forty Kailash Mansarovar groups and handles the Chinese group-visa process end to end. Dawa plans pilgrimage days around darshan windows and the pace older travellers can actually sustain.

Years planning
16
Languages
Nepali, Tibetan, Hindi, English
Plans
Kailash MansarovarMuktinathChar DhamLumbini

Tashi Namgyal

Restricted Areas & Tibet

Handles restricted-area permits and the trans-Himalayan routes north of the main range. Tashi is the reason our Upper Mustang departures run in monsoon, when almost every other trail in Nepal is a bad idea.

Years planning
20
Languages
Nepali, Tibetan, English
Plans
Upper MustangManasluDolpoTibet

Credentials

Licences and memberships

  • Government of Nepal, Department of Tourism — Licensed Trekking Agency (Lic. 1842/068)
  • Trekking Agencies' Association of Nepal (TAAN) member
  • Nepal Mountaineering Association (NMA) affiliated
  • Nepal Association of Tour and Travel Agents (NATTA) member